Refund policy
Thank you for shopping with NŌK CHOC! We appreciate your support of our premium, vegan, and all-natural hot cocoa.
As we strive to provide the best possible experience for our customers, please note that all sales are final. This policy ensures that our products consistently meet the high standards we set for quality and freshness.
Exceptions: While we stand by the finality of our sales, we recognize that unexpected situations may arise. In the rare event that you receive a damaged or defective product, please contact our customer service team within 7 days of receiving your order. We will promptly address any issues and work towards a resolution.
Contact Us: If you have any concerns or questions about your purchase, feel free to reach out to our customer service team at info@nokchoc.com. We are here to assist you and ensure your NŌK CHOC experience is delightful from start to finish.
Thank you for choosing NŌK CHOC!